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From the Concrete to the Carpet: Navigating Client Interactions

April 25 @ 8:00 am - 9:30 am


Join us for an engaging roundtable discussion exploring various aspects of client interactions. In this session, we'll delve into the world of technical guidance, focusing on strategies for navigating diverse customer interactions and expectations.

What We'll Discuss:

  • Techniques for seamless interaction with small/individual clients and larger ones with business deals worth a quarter of a million dollars or more
  • Techniques for communicating with customers in pressure situations when problems are experienced in the field, and solutions are not apparent
  • Strategies for effectively managing client expectations
  • Best practices for communication and conflict resolution in challenging scenarios
  • Insights on understanding and adapting to different client types

Who Should Attend:

This roundtable discussion is ideal for Technical Account Managers, and individuals in similar roles. Whether you're experienced in handling client interactions or looking to enhance your skills in managing challenging situations, this session offers valuable insights and practical strategies to elevate your client relations.

***Just a note: This is a HYBRID event. Registrants will be asked if they plan to attend in person or virtually. For those attending virtually the zoom link will be sent out the day before the event.


Members and their employees receive priority registration. Members must be logged in to register. Only 20 spots are available.

Select your ticket type and quantity below and click "Get Tickets".


April 25
8:00 am - 9:30 am
Event Category:


Perma-Seal Headquarters
412 Rockwell Ct
Burr Ridge, IL 60527 United States
+ Google Map
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The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Member and Strategic Partner Ticket 042524
$ 0.00
14 available
Enterprise Member Guest Ticket 042524
Use this type when registering family members, spouses, and collegues in the company who are not current members (example - if they are a key employee but not in a forum)
$ 0.00
14 available
This entry was posted in and tagged . Posted on March 25th, 2024 by kerra